Published Jul 19, 2026, 7:00 PM ET · Updated 4 months ago · 1 source

Teleperformance Wants Entire BPO Staff to Be AI-Enabled by 2027

bloomberg
bloomberg
·
Original Report

French business process outsourcing company Teleperformance SE plans to embed artificial intelligence in the workflow of its entire workforce of half-a-million people, speeding up adoption of the same technology that’s driving labor market disruption for the industry.